Archives for Texas PIA

“Their communication with me.” That was Ruth Andrade of Action Express Insurance’s answer when asked, “What is most important to you when working with a carrier?”

It’s easy to see why that’s her answer. Good communication is critical to any healthy business relationship, but it’s especially critical in insurance.

Independent agents need to be able to communicate coverages, exclusions, conditions and terms to their clients. Because independent agents work with multiple markets, it’s critical that those markets do a good job staying in communication with their agents.

At iMGA we work hard to make things easy for our agents, and to provide clear and consistent communication.

That’s why we have:

  • Weekly updates like this one,
  • Automatic emails about every policy transaction,
  • A letter with each insured renewal package explaining coverage changes and options,
  • Help text inside the quoting system, and most importantly,
  • Experienced underwriters able to clearly discuss issues and solutions.

We agree – communication is critical.

If you’re a Texas insurance agent who would like to do business with a company that knows how important good communication is, let us know.

PIA Convention 2014 CE Course PictureThe Texas Professional Insurance Agents annual convention June 4-7 at the Historic Menger Hotel in San Antonio will offer up to 12 hours CE. All CE seminars and the Trade Show are free for agents and CSRs, compliments of iMGA and the other sponsoring companies.

The only cost to agents and CSRs is for optional luncheons and golf if you so choose.

Valuable Continuing Education Topics Covered

On Thursday morning you can learn “How to Evaluate, Buy & Sell a ‘Mom & Pop’ Insurance Agency” or “How to Get Heard in this Noisy World”. Learn the fundamentals of branding and ways to promote your message online, through social media, and through traditional media channels.

On Thursday afternoon you can learn the “Basics of Flood Insurance” or find out why “Medicare is a Must-Have Addition to your Portfolio” and everything you need to know on how to protect your agency and commercial clients from “Cyber Hacking”.

Also on Thursday afternoon you can attend a mock trial in which the agent is accused of saying “You’re fully covered” in a homeowner loss or learn the new changes in Flood Elevation plus how to create a marketing video for your flood insurance program.

On Friday morning you can earn 2 hours Ethics CE and learn how to be on page #1 in Google search or be updated on workers compensation and nonsubscription plus the art of arbitration.

We wrap up the 4 day event on Saturday morning with a 3 hour seminar on “Agency Profit and Growth”.

Fun Activities Too

Why not dress up as your favorite Hollywood star and be in the drawing for $25 gift cards during the Young Insurance Professionals Hospitality Suite on Thursday evening?

Agents and CSRs can tour the Trade Show Thursday and Friday afternoons followed by a wide range of Hospitality Suite events.


Registration is free but you must register online at because seating is limited.


Agents Learning About Social Media and SEO at the PIA TX Convention

Agents Learning About Social Media and SEO at the PIA TX Convention

We’re at the convention for the next couple days meeting with agents. Our own Mike Gibbs is teaching courses tomorrow morning comparing Texas Homeowners and Dwelling Fire policy coverages with ISO Homeowners and Dwelling Fire policy coverages.

If you’re here please say hello. If you’re not, we strongly encourage you to sign up with the PIA – it, like the IIAT, is a great organization where you get a lot for your money – including free admission to the annual Convention! 🙂

iMGA is a proud member of both the Texas Professional Insurance Agents and the Independent Insurance Agents of Texas.

Both organizations have conferences coming up soon, and so we thought this would be a good time to see how many of our agents are members.

UPDATE (as of 5/13/2011 at 3:10CST): 89.0% of respondents are IIAT members, 12.3% are PIA members, 5.5% will be attending the PIA convention, and 26.0% will be attending the IIAT Convention.

Please let us know YOUR affiliations by choosing the appropriate answers below and clicking on “Send My Answers to iMGA”:

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