Archives for Systems

The Impact of a Clear Focus

March 24, 2010

Out of Focus Sunset

At iMGA we know how important it is to stay clearly focused. It’s the reason we’re focused completely on Texas Personal Property Insurance.

That focus is definitely producing dividends, as it’s already allowed us to make the following changes:

  • New secondary home eligibility. You can now cover unsupported secondary dwellings on the HOA and TDP products, opening up additional opportunities to meet those customers’ needs.
  • Mobile Home product improvements. You can now add Replacement Cost coverage and quote higher limits for adjacent structures and personal property than before.
  • Integrated ISO protection class look up. You don’t have to worry about which is the responding fire department or what their rating is any more.
  • Automatic ISO replacement cost calculation. In most cases all the needed data is now pulled from public records. Even if not, you only need to complete a couple of fields to get the value.
  • Independent inspection of the property. You don’t have to worry about having photos of the dwelling any more.
  • Easier quoting. By starting all quotes using the StartAllQuotesHere option, you no longer have to remember which program each risk qualifies for – the system will handle that automatically.

We’re constantly working to make things better, because at iMGA we’re focused on becoming the best MobileHome, TDP1/TDP3, HOA/HOA+ and Vacant Dwelling market available. So, please, quote one with us now.

Because with a clear focus, things just turn out better:

Clear Sunset

Categories: Systems, Texas Personal Property Insurance Tags: , , , ,

Internet Browser Version Experience

March 22, 2010

Last week we learned that several agents couldn’t see the left hand navigation bar on the logged-in portion of our web site (the part in the picture above that shows “home”, “Online Quoting”, etc. below the logo).

Of course we jumped on that immediately and made it so that the problem doesn’t exist any more. If you were one of the people who were not able to see the navigation bar, please log in as soon as possible and verify that you can see it now.

While we were investigating it, though, we learned that the problem was limited to people using Microsoft’s Internet Explorer 6.0 as their browser. Microsoft released Internet Explorer 6.0 in 2001, and according to Secunia, it is a significant computer security problem, with 24 unpatched security vulnerabilities as of February 9, 2010. Also, according to Microsoft, their much more recent Internet Explorer Version 8.0 is both safer and faster.

For a much better internet experience, therefore, we strongly suggest that if you are using Internet Explorer 6.0, you either upgrade to Internet Explorer 8.0 (out for over a year now and automatically carries over all your bookmarks, saved passwords, etc.) or switch to the very highly respected alternative browser Firefox. Updating to either of these will likely prevent or fix viewing issues on multiple sites, not just ours.

We’re constantly working to make things better for you – not just on our site – because at iMGA we’re focused on becoming the best MobileHome, TDP1/TDP3 and HOA/HOA Plus market available. So, please, quote one with us now.

Thank you VERY MUCH to those of you who emailed and/or called last week to let us know of this problem. We can only fix the things we know about, so please keep those comments coming and we’ll keep improving as much and as fast as possible.

Categories: Systems Tags: , , , , , , ,

We’re Listening!

March 12, 2010

At iMGA we’re listening to our agents, and we’re acting on the great input we’re getting.

Those ideas have resulted in lower down payments, easier quoting, more clear underwriting guidelines, higher limits for mobile homes and an easier referral process. And many more improvements are already on the way.

We’re constantly working to make things better, because at iMGA we’re focused on becoming the best MobileHome, TDP1/TDP3, HOA/HOA Plus and Vacant Dwelling market available. So, please, quote one with us now.

As always, we look forward to hearing your ideas of how we can improve even more. Please share them here. Because we know that NOT listening can be very dangerous.

Categories: Systems, Texas Personal Property Insurance Tags: , , , ,

EASY Texas Personal Property Insurance Quoting

January 24, 2010

Are you a new agency with iMGA or a new CSR who has just joined an agency that represents iMGA? This handy guide will show you everything you need to know to get started:

First, go to the iMGA Web Site and click on the Log In button on the top right of the screen:

The Log In button is at the far right of the navigation bar at the top of the page.

Second, enter your email address in the username field and your password in the password field and click “Submit”. (If this is your first time to the site, click on the “Register” link. If you have forgotten your password, click on the “Forgot Password” link.)

The username and password fields pop up after you have clicked on the Log In button.

Next you’ll see the agent welcome screen. This screen includes news, helpful links, automatically updated information from our blog, and links to policy servicing functions, including quoting a new policy. That button is the second one down on the left of the screen and is labeled “Online Quoting”.

Click on that, select the “StartAllQuotesHere” option from the dropdown, click on the small calendar icon to pick the effective date, enter the customer’s name in the Account field if you wish, and click on “Submit”.

Select StartAllQuotesHere and select an effective date using the calendar button.

The rest should be very self-explanatory. Happy Quoting and let us know if you have any questions!

Categories: Systems Tags: , , , , , ,
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