Agent involvement is important throughout the entire customer experience – and agents add real value to the process.
By their actions, many of our competitors are proving that they do not feel agents add value at renewal. Some of those competitors are now slashing renewal commissions by as much as 33%. Others are slashing both new and renewal commissions significantly.
Because we work hard to keep everything as simple as possible – and value agent involvement – iMGA pays the same commission rate for both new and renewal business. We really like renewals.
It is also why we made it so that the agency fee would be collected on all renewals and not just on new business when we implemented agency fee options in our Rental product.
We appreciate our agents and work to show that appreciation in many ways every day. We know we’re better off because you work with us. We want your agency to be better off because we’ve worked with you.